Information about one public service request may sit in records held by different organisations. Can we identify what is known, what remains uncertain and what should happen next?
These two records are only possibly related. Their asset identifiers do not match and the relationship has not been verified.
Record A
Council Services Unit (Fictional)
Source: Council Services case record
Case reference
CS-1042
Service request
Streetlight not working
Location
Example Road, Demo Gardens
Asset identifier
L-017
Case status
Open
Date reported
26 October 2026
Record B
Infrastructure Maintenance Unit (Fictional)
Source: Infrastructure Maintenance work order record